KoroCards

Yes, with a permanent marker you can write on the blank or printed area. Allow time to dry before touching.

We recommended soap and warm water for printed areas. For non-print areas, we recommend using a household ammonia based window cleaner. Use your best judgement when using cleaning products. Always test on a small, non-conspicuous area of the Koro Kard first before full appliciaton. Koro Kards will not replace cards that are damaged due to improper cleaning techniques.

Ink chipping occurs when dry ink on the surface of the Koro Kard becomes loose and chips off during the cutting process. We make every effort to make sure only perfect product is shipped. In rare occasions beyond our control, chipping may occur during shipping.

All Customer Service issues should be directed to your dedicated Customer Service Partner. Please log in to your korokards.com account to see your Service Partner contact information.

We do our best to make sure every Koro Kard is perfect. But we understand that from time–to–time we may miss something or damage could occur in transit. If you feel that there is a problem with your Koro Kard, please log in to your korokards.com account for your dedicated Service Partner contact information or to file a problem ticket.

No you don't have to sign-up or log-in to place an order. You can go through the entire shopping process as a guest or you can choose to become a member by registering for an account. Creating an account gives you the ability to save your artwork in the Advanced Designer, access past orders for fast and easy reordering, check order status 24/7, and participate in the Magic Number Rewards Program.

Click on the Account link at the top right of the page to begin the sign up process. You will also have the opportunity to create an account on the check out page when completing your order. The benefits of having an account include the ability to save designs in the Advanced Designer, access past orders for fast and easy reordering, check order status 24/7, and participate in the Magic Number Rewards Program.

After logging in, if you have already registered, you can check on your order status by clicking on "My Account" in the top menu and then clicking on the "Order Status" link. Orders placed using guest checkout will not be included in your order history.

To address any questions or problems with your print order, please contact the representative assigned to you. Your representative's contact information is available at the bottom of your order confirmation emails or under your account tab once you are logged-in.